Why Us?

We are the UK’s largest specialised developer of door and window furniture for residential and commercial properties. Last year we sold £41m of hardware, including more than 14,300,000 door knobs and handles!

Since 1986 we have designed, sourced & distributed our own brands to architectural ironmongers, builders merchants and new build developers.

We want you to choose us for your next purchase because of our quality, service and innovation:

  • We are specified as standard by all top ten new home developers in the UK, and with 41 of the top 50
  • For the past 12 months we carried on average £11m of stock in our UK warehouses for next day delivery
  • We always have at least 95.91% of our 5,819 stock items in stock every day
  • For the past 12 months we introduced 1,117 new products to the market, refreshing 19% of our entire range
  • For the past 12 months we shipped 675,261 order lines with 0.42% quality defect rate

Read more below to find out more on our proposition (All figures have been calculated on a rolling 12 months up to the end of December 2016)

Home Owner
  • RANGE
  • The widest range of beautiful hardware – as of end of December 2016 we had 5,819 items in our range, and 93.37% were on the shelf for next day delivery.

  • SERVICE
  • In the past 12 months we delivered 675,261 order lines to our resellers with 93.37% on time, next day.

    In the past 12 months on average we carried £11,180,262 of stock so that we can always supply, next day

    In the past 12 months we sold to 1,117 resellers in the UK alone across 3,083 locations

  • INNOVATION
  • In the past 12 months we have introduced 1,117 new stock items, 19% of our entire range

  • QUALITY
  • Our defect rate across all our products in the past 12 months was 0.42%

    41 of the 50 largest new home builders in the UK, specify Carlisle Brass as standard

Builders Merchant
  • RANGE
  • Specialist range of pre-pack hardware with 1,995 skus

    4 dedicated, full time merchandisers to visit, replenish and advise on how to get the most from your selling space

    In the past 12 months we spent £616,879 on branding and marketing our products, increasing awareness at consumer and trade levels

    In the past 12 months on average we carried £11,180,262 of stock so that we can always supply, next day

  • SERVICE & QUALITY
  • In the past 12 months we delivered 675,261 order lines to our customers:

    • 93.37% were shipped on time, next day 
    • Warehouse pick accuracy was 99.42%
    • Customer invoice queries in the past 12 months were satisfactorily resolved, in less than 5.99 working days on average
Commercial or New Build
  • RANGE
  • As of the end of December 2016 we had 5,819 items in our range, 95.91% were on the shelf for next day delivery

    In the past 12 months we introduced 1,117 new stock items, 19% of our entire range

  • SERVICE
  • In the past 12 months we delivered 675,261 order lines to our customers with 93.37% on time, next day

    In the past 12 months on average we carried £11,180,262 of stock so that we can always supply, next day

  • QUALITY
  • Our defect rate across all our products in the past 12 months was 0.42%

    In the past 12 months we spent £228,766 just on managing product testing & accreditation alone

  • EXPERTISE
  • One of the few UK companies that still make hinges, locks & emergency exit hardware in its own CE, BSI and Certifire approved factory.

    In house cylinder shop for rapid turnaround of master key, keyed alike and specialist locking options.

Architectural Ironmonger
  • RANGE
  • The widest range of beautiful hardware – as of the end of December 2016 we had 5,819 items in our range, and 93.37% were on the shelf for next day delivery

    In the past 12 months we spent £616,879 on branding and marketing our products, increasing awareness at consumer and trade levels

  • SERVICE
  • In the past 12 months we delivered 675,261 order lines to our customers with 93.37% on time, next day

    In the past 12 months on average we carried £11,180,262 of stock so that we can always supply, next day

  • QUALITY
  • Our defect rate across all our products in the past 12 months was 0.42%

  • EXPERTISE
  • One of the few UK companies that still make hinges, locks & emergency exit hardware in its own CE, BSI and Certifire approved factory

    In house cylinder shop for rapid turnaround of master key, keyed alike and specialist locking options